An Employee Assistance Program (EAP) is a confidential workplace support service designed to help employees manage personal, emotional, and professional challenges that may affect their well-being and performance. It offers access to expert counsellors, wellness resources, and practical guidance, creating a healthier, more productive workplace.

An effective EAP enhances both employee well-being and organizational performance. It helps reduce absenteeism, improve engagement, boost retention, and lower stress-related costs. Most importantly, it demonstrates your organization’s commitment to employee care — a crucial factor in attracting and retaining top talent.

EAPs provide support for a wide range of personal and professional challenges, such as:

• - Stress, anxiety, and burnout
• - Relationship and family issues
• - Grief, trauma, or emotional distress
• - Workload pressure and performance concerns
• - Work–life balance and lifestyle management

Employees can reach our EAP counsellors conveniently through:

• - A 24/7 toll-free helpline
• - Chat support
• - Video or in-person counselling sessions (optional)

Access is seamless, confidential, and completely free for employees covered under the organization’s EAP plan.

Yes. Confidentiality is the foundation of every EAP. Individual employee information or session details are never shared with the employer without explicit consent, except in cases involving serious safety or legal concerns.
HR receives only aggregate, anonymized reports to help identify trends and guide organizational wellness strategies.

Our EAP network includes qualified and experienced mental health professionals — psychologists, counsellors, and social workers. All adhere to strict ethical and confidentiality standards.

We collaborate closely with HR and leadership teams to:

• - Assess your organization’s wellness needs
• - Design a customized EAP plan
• - Launch awareness and communication campaigns
• - Train managers to promote psychological safety
• - Share regular insights and engagement reports

Our process ensures a smooth rollout and high employee engagement from day one.

HR receives periodic anonymized reports outlining utilization patterns, issue categories, and engagement levels. These insights help you understand employee well-being trends, identify emerging stressors, and measure program effectiveness — without compromising confidentiality.

Yes. Counselling and support are available in English, Hindi and Marathi, (other language counsellors can be included as an add on), ensuring accessibility and comfort for employees across diverse regions.

Our EAP plans are flexible and scalable, based on your organization’s size, workforce distribution, and service scope. Whether you’re a growing company or an enterprise-level employer, we can tailor an affordable solution that delivers measurable impact.

Beyond confidential counselling, and based on individual request, our EAP can include:

• - Manager and HR consultations for sensitive workplace situations
• - Workshops and webinars on mental health, resilience, and leadership well-being
• - Preventive wellness programs

While the EAP provides short-term, solution-focused support, it is not a substitute for ongoing therapy or medical treatment. The following services typically fall outside EAP coverage:

• - Long-term psychotherapy or psychiatric care
• - Prescription or medication management
• - Specialized medical or rehabilitation treatment
• - Legal representation
• - Financial assistance or loans
• - Services for individuals outside the defined coverage group (e.g., non-dependent family members)

If extended or specialized care is required, our counsellors will provide referrals and recommendations to trusted external professionals or institutions.

EAP success is measured through utilization rates, employee feedback, and organizational outcomes such as engagement, productivity, and reduced absenteeism. Our team works with you to review data and continuously improve program effectiveness.

Getting started is simple. Connect with us at +91 9136240796 

Our team will schedule a brief consultation to understand your organization’s goals and recommend the right plan for your workforce.